Usuário convidado
2 de janeiro de 2025
We arrived early and from the second we drove in until the moment we left, we were extremely happy with the service. Because of our flight we arrived at 9 am so our room wasn’t ready so we did pay to upgrade (Al Sarab tented villa with pool) which was worth it but the butler service was poor. It was meant to be have their WhatsApp and they service you, but no responses or late replies for like an hour. Overall, it’s ok because we could still call using the phone but it was just an expectation that they set but couldn’t deliver. View was good, bonfire was great place to sit a have a drink, pool was heated, room was clean.
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